Location – Huntingdon, Shefford or Northampton (although travel to other offices may be required)

Contract Type – Permanent – Full Time (37 hours)

Salary Range –  £25,805 – £34,225  DOE

MAIN ACCOUNTABLITIES:

1. To assist the Practice Manager (Operations) in the development, implementation and monitoring of support services to all staff within the firm.
2. To identify, manage and resolve Operational issues, including communication of issues to the Practice Manager (Operations), Compliance Officer, COLP or COFA when necessary.
3. To ensure compliance with Operational requirements, including sourcing and delivering training to staff as necessary.
4. To be a point of contact for Operational queries including management of the Operations Inbox and dealing with queries in a professional and timely manner.
5. To maintain all internal Operational records and liaise with Managers to ensure completion of relevant documentation.
6. To build and maintain effective working relationships with colleagues to ensure the delivery of a seamless and customer focused service in relation to the administrative function of the firm and ad-hoc projects as required in a timely manner.
7. Work cohesively with the Operation Administrators – HR/Recruitment and Compliance to respond to and manage any Operational questions and queries, escalating anything more complex to the Practice Manager (Operations)
8. To carry out other duties which fall within the broad spirit, scope and purpose of the job description as required by the Director of Pathfinder Legal Services Ltd or Practice Manager (Operations) from time to time and which are commensurate with the grade of the post.
9. To buddy, train and support colleagues.

For the Job Description please click here.

Pathfinder Legal Benefits

• Local Government Pensions Scheme – considered to be one of the best employer contribution rates.
• Flexible working arrangements – we offer flexible hours and hybrid working which allows for remote working, but we also require regular office attendance with the aim to give everyone a balanced work/life ratio.
• Family Friendly policies including excellent Maternity, Paternity and Adoption entitlements.
• An exceptional Employee Assistance Program which helps supports employees with workplace changes as well as other work, family and personal issues.
• A generous minimum annual leave entitlement of 24 days, rising on 5 and 10 years service, plus public holidays. With the option to purchase more annual leave.

To apply for this position please send your CV and a covering letter explaining how you meet the Person Specification to recruitment@pathfinderlegal.co.uk. When applying, please quote reference ‘OPS-008’.

Closing date for applications: Friday 14^th February @ midday

Number of vacancies for the role: 1

For a copy of the full Job Description and Person Specification and details of our other vacancies, please visit our website www.pathfinderlegal.co.uk/careers.

PLEASE NOTE: we will only accept applications where a supporting covering letter showing how you meet the person specification, and a CV is submitted.

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