transforming legal services in the public sector

Personal Assistant to Head of Service

1 September 2025 | Category

Location – Shefford, Northampton or Huntingdon (although travel to other offices may be required)

Contract Type Permanent – Full Time (37 hours) or a minimum of 30 hours per week

Salary Range – £30,165 – £34,225 DOE

MAIN ACCOUNTABILITIES:

  • Support and management of day- to- day operational matters within the relevant service areas for the Head of Service and Principal Lawyers including the proactive organisation of the Head of Service’s working diary; producing papers and presentations as required.
  • Supporting the Head of Service in their legal work, including setting up files on the case management system, drafting letters and other correspondence.
  • Working with other PA’s (both internal and external) to manage diary commitments for the Heads of Service and provide a portal for communications screening for the Head of Service, which includes email monitoring in accordance with the requirements of their role, anticipating needs and acting as the first point of contact for their designated Head of Service.
  • Supporting on projects as directed by the Head of Service in response to corporate and service requirements including project / work plans reporting on progress in order to meet relevant deadlines
  • Organising meetings and meeting room coordination, together with booking re-occurring meetings.
  • Providing accurate, timely and effective administrative support to the Head of Service.
  • Proactively dealing with matters that arise, working with others to identify solutions and signposting incoming communications by liaising with colleagues and stakeholders to provide support whilst maintaining appropriate confidentiality.
  • Producing reports for Head of Service on client KPIs and measures and other items as required
  • Actively developing and implementing improved ways of working to better support their Head of Service.
  • Acting as the first point of contact for Head of Service in a management support capacity as required, taking a proactive and positive attitude in resolving issues where possible.
  • To buddy, train and support colleagues.

Office Support:

  • Provide timely and effective administrative and secretarial support.
  • Responsible for overseeing document & data management (paper and electronic), including filing and distributing documents.
  • Oversee the collection, collation & manipulation of a wide range of information using information systems, to generate reports, prepare letters, memos and documents.
  • Ensure that all employees are conversant with, and competent in, using specific systems, procedures and packages.
  • Assist with the organisation, co-ordination and delivery of facility and service management.
  • Undertake general clerical & administrative tasks and support the team and service as required.

Management Support:

  • Oversee that meetings and events are properly planned and arrangements co-ordinated.
  • Ensure records of meetings are taken and necessary follow up action undertaken.
  • Advise and inform others on matters relating to own job or service areas.
  • Represent team/service area at meetings and on working groups.
  • Cover for other Personal Assistants in their absence.

For a copy of the Full Job Description. please click here. 

Pathfinder Legal Benefits

  • Local Government Pensions Scheme – considered to be one of the best employer contribution rates.
  • Flexible working arrangements – we offer flexible hours and hybrid working which allows for remote working but we also require regular office attendance with the aim to give everyone a balanced work/life ratio.
  • Family Friendly policies including excellent Maternity, Paternity and Adoption entitlements.
  • An exceptional Employee Assistance Program which helps supports employees with workplace changes as well as other work, family and personal issues.
  • Cycle To Work scheme.
  • A generous minimum annual leave entitlement of 24 days, rising on 5 and 10 years service, plus public holidays. With the option to purchase more annual leave.

To apply for this position please send your CV and a covering letter explaining how you meet the Person Specification to recruitment@pathfinderlegal.co.uk. When applying, please quote reference ‘PRO-032’.

Closing date for applications: 12th September 2025

Number of vacancies for the role: 1

PLEASE NOTE: we will only accept applications where a supporting covering letter showing how you meet the person specification and a CV is submitted.

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